• Technical Manager of Application Delivery

    Job Location US-MI-Detroit
    Job ID
    Information Technology
    Business Line
    CMC Corporate
  • Overview

    Who we are:

    Meridian, a WellCare Company, is part of a national network of passionate leaders, achievers, and innovators dedicated to making a difference in the lives of our members, our providers and in the healthcare industry.


    We provide government-based health plans (Medicare, Medicaid, and the Health Insurance Marketplace) in Michigan, Illinois, Indiana, and Ohio.  As a part of the WellCare Family of companies, we deliver healthcare excellence to millions of members nationwide.


    Our associates work hard, play hard, and give back. Meridian associates enjoy an exceptional experience and culture including special events, company sports teams, potlucks, Bagel Fridays, and volunteer opportunities.


    A Day in the Life of a Manager of Application Delivery:


    This position is responsible for managing the design, development, implementation, integration, and support of the organization’s application software. This position is also responsible for defining, documenting and implementing best practices and standards.


    • Performs management and oversight of the Application Architects, Programmers, and the Production Support team
    • Oversee all design and development tasks
    • Demonstrate expertise and leadership in the area of system design and development concepts, practices, procedures, and governance
    • Plans goals and objectives for the application architects, team leads, and programmers
    • Ensure that all team members are performing at a high level to meet the needs of the company; ensures that the appropriate metrics are collected to support the objective assessment of individual and team performance
    • Mentors team members and assesses their quality, performance and effectiveness
    • Leads or participates in design and code reviews
    • Performs resource administration, resource planning and resource allocation for the Architects and development teams and organizes accordingly, including the establishment and revision of internal operating practices and procedures and the scheduling/assignment of staff
    • Ensure that production support and break-fix work is prioritized and completed appropriately to avoid or minimize impacts to business operations and customers
    • Collaborates with IT and business staff to ensure that project goals and milestones are met
    • Defines, documents, implements, and enforces best practices for application design, development, version control, code migration, implementation, and application support
    • Ensures the ability to recover the system environment to the most current operational state in a timely manner in the event of a major system problem or disaster
    • Ensures data security and integrity
    • Participates in work and project estimation and scheduling
    • Collaborates with Technical Delivery Leads on project planning and staffing
    • Performs quality audits on the work to ensure work products meet or exceed the defined standards
    • Leads or assists with problem triage, troubleshooting, and resolution
    • Assists with department budget preparation; manages budget process and monitors compliance with budget parameters


    What you can bring to Meridian:

    • Bachelor's degree in a computer science, business or production related field or equivalent combination of education and experience is required
    • Minimum of three to five years’ experience managing and working on software development projects
    • At least two years’ experience in large scale system implementation efforts following a standard software development lifecycle approach
    • Strong process, quality assurance, incident, problem management, and general operational experience as well as experience in vendor management and/or application development & support outsourcing arrangements are required
    • Strong knowledge of industry standard development methodologies and technologies
    • Experience working on multiple projects and activities simultaneously, and providing high level of support is required
    • Strong process, quality assurance, incident and problem management and general project-based experience are required
    • Demonstrates expertise in software development concepts, practices, and procedures
    • Prior experience in the health care information technology industry is preferred
    • Knowledge of Progress 4GL (OpenEdge) application development including Web Client, App Server preferred
    • Knowledge of Microsoft .NET, C#, or Java
    • Knowledge of Relational database management system concepts and object design as related to software application solutions
    • Knowledge of Application design and development planning
    • Knowledge of Backup, recovery, and contingency planning
    • Knowledge of MS Word, Excel, PowerPoint, Project and Visio



    What Meridian can offer you:

    • Our healthcare benefits include a variety of plans that are effective on the first day of employment for our new full-time team members.
    • Opportunity to work with the industry’s leading technologies and participate in unique projects, demonstrations, conferences, and exclusive learning opportunities.
    • Meridian offers 401k matching that is above the national average.
    • Full-time Meridian employees are eligible for tuition reimbursement towards Bachelor’s or Master’s degrees.
    • Meridian was named Detroit's #1 Fastest Growing Company by Crain's Magazine, so it is a great time to get involved with Meridian. 


    Equal Opportunity Employer



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