• System Operations Engineer

    Job Location US-MI-Detroit
    Job ID
    Information Technology
    Business Line
    CMC Corporate
  • Overview

    Who we are:

    Meridian, a WellCare Company, is part of a national network of passionate leaders, achievers, and innovators dedicated to making a difference in the lives of our members, our providers and in the healthcare industry.


    We provide government-based health plans (Medicare, Medicaid, and the Health Insurance Marketplace) in Michigan, Illinois, Indiana, and Ohio.  As a part of the WellCare Family of companies, we deliver healthcare excellence to millions of members nationwide.


    Our associates work hard, play hard, and give back. Meridian associates enjoy an exceptional experience and culture including special events, company sports teams, potlucks, Bagel Fridays, and volunteer opportunities.


    A Day in the Life of a System Operations Engineer:


    Supports, monitors, tests, and troubleshoots all hardware and software related to Linux environment.  Works with outside vendors as well as internal engineering team to deliver new systems and services as well as ensure 99.999% system uptime.


    • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure
    • Determine the policies for the system backups on internal and external network servers
    • Design and support server systems and supporting software
    • Configure fault tolerance systems (sans, backup servers, etc.)
    • Provide system security in order to safeguard information on systems
    • Provide guidance for security best practices as they relate to Linux
    • Monitor network performance and coordinate systems maintenance
    • Perform hardware and software troubleshooting
    • Manage and optimize server performance for capacity planning in order to ensure resources that meet the users demand
    • Install new releases, updates and patches for Linux servers
    • Create plans for server backup and restoration for the execution of Disaster Recovery Plans, if necessary
    • Familiarity with Linux servers with MS Active Directory integration
    • Test and evaluate software and hardware products in order to applicability and value to the organizations operations
    • Ensure test regions are available for all systems and applications to be used by system programmers and operations personnel
    • Experience working with a request management system
    • Solid knowledge with VMWare technologies and infrastructure and are familiar with DRS, vMotion, HA, Fault Tolerance, Affinity Rules, NSX
    • Serve as the escalation point for 24x7 support
    • Maintain good housekeeping and a safe working environment in the Server Room and associated storage areas
    • Perform other duties as assigned



    What you can bring to Meridian:



    • Associate’s degree in computer related area is required
    • Bachelor’s degree is preferred
      • Degree requirements may be substituted with an equivalent combination of education, training and experience


    • Extensive experience working medium to large data centers is required
    • A minimum of two years’ experience with Red Hat Enterprise Linux is required
    • Experience with the design, planning, implementation, and maintenance of Red Hat Enterprise Linux Servers is required
    • Experience with Apache, Tomcat and MySQL are desired
    • Experience with Business Continuity and Disaster Recovery are desired



    • Knowledge of commonly used concepts, practices, and procedures as they relate to building high performance business-critical enterprise systems
    • Working knowledge of security best practices



    • Excellent troubleshooting and technical documentation skills
    • Designing and supporting server systems and supporting software



    • Competent to work independently at the highest technical level
      • Ability to collaborate with other IT Professionals to achieve common project goals
    • Able to work on multiple assignments/priorities in a deadline-driven environment

    What Meridian can offer you:

    • Our healthcare benefits include a variety of plans that are effective on the first day of employment for our new full-time team members.
    • Opportunity to work with the industry’s leading technologies and participate in unique projects, demonstrations, conferences, and exclusive learning opportunities.
    • Meridian offers 401k matching that is above the national average.
    • Full-time Meridian employees are eligible for tuition reimbursement towards Bachelor’s or Master’s degrees.
    • Meridian was named Detroit's #1 Fastest Growing Company by Crain's Magazine, so it is a great time to get involved with Meridian. 

    Equal Opportunity Employer





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